Privacy policy

Active Life Fitness is committed to safeguarding your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect information for both our In-Person and Online Coaching services. By engaging with our services, you consent to the practices outlined here.

Information We Collect

Personal Information: When you register for services, we may collect information such as your name, email address, phone number, payment details, and relevant health or fitness information to tailor our programs to your needs.
Usage Data: For online coaching, we may also collect data about your interactions with our digital tools, including your workout progress, login times, and app usage patterns, to better support your goals.
Sensitive Health Information: We may collect details related to your fitness level, nutrition habits, medical conditions, or injuries that could affect your training plan.

How We Use Your Information

Service Delivery: We use your information to provide personalized fitness and nutrition guidance, monitor progress, and deliver digital content.
Communication: Your contact information is used to send you important updates, session reminders, and program-related information.
Improvement and Personalization: Usage data helps us improve our digital resources, refine our services, and tailor content to your needs.
Payment Processing: Payment information is used solely to process fees and manage subscriptions securely.

Sharing and Disclosure of Information

Third-Party Service Providers: We may share limited information with trusted third-party providers who support our business, such as payment processors or fitness app platforms. These providers are obligated to keep your information confidential and to use it solely for providing services on our behalf.
Legal Requirements: We may disclose your personal information if required to do so by law, such as in response to legal requests or to protect the safety and rights of Active Life Fitness and its clients.

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Access to sensitive information is limited to personnel who need it to provide our services. Payment information is processed through secure, industry-standard encryption protocols.

Retention of Data

Your personal data is retained for as long as necessary to provide services, comply with legal obligations, and maintain necessary business records. Upon termination of your coaching program, we retain only the essential data required by law or for legitimate business interests.

Your Rights and Choices

Access and Correction: You have the right to access and request correction of your personal data.
Data Deletion: You may request deletion of your data when it is no longer necessary for service provision or required by law.
Opt-Out of Communication: If you prefer not to receive updates or promotional materials, you may opt out by following the instructions in the communications or by contacting us directly.

Privacy for Minors

Our services are intended for adults. We do not knowingly collect or process personal information from individuals under the age of 18. If we become aware of having inadvertently collected such data, it will be promptly deleted.

Updates to this Privacy Policy

Active Life Fitness may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will notify clients of significant updates, and your continued use of our services after updates are made constitutes acceptance of the revised policy.

Contact Us

For any questions regarding our Privacy Policy or to make a data-related request, please reach out to us at justin.preda@activelifefitness.ca.

Privacy Policy