Terms of service

Welcome to Active Life Fitness! These Terms of Service outline the terms and conditions for our In-Person and Online Coaching programs. By using our services, you agree to these terms.

Introduction

Active Life Fitness provides professional fitness and nutritional coaching to help clients achieve their health goals. Whether through in-person or online coaching, our mission is to offer personalized guidance, accountability, and support.

Services

In-Person Coaching: Includes one-on-one fitness sessions, customized training plans, and personalized nutrition guidance, with free access to a fitness app and regular updates to your program.

Online Coaching: Includes remote access to customized workout and nutrition plans, digital tools for tracking, and ongoing virtual support.

Each service is designed to support clients’ unique goals, with program details and terms as outlined during enrollment.

Registration and Client Obligations

Registration: Clients must complete the registration form and disclose any relevant medical conditions, injuries, or limitations to ensure a safe and effective program.
Client Responsibility: By enrolling, clients commit to attending sessions or using resources as scheduled, providing accurate information, and following guidance for safe and effective progress.
Medical Clearance: It is strongly recommended that clients consult a healthcare provider before beginning any fitness or nutrition program, especially if they have pre-existing conditions.

Payment

Fees: All fees are based on the chosen service package and must be paid in advance.
Billing: Payments may be made via accepted methods as outlined during registration.
Late Payments: Late payments may result in service suspension until payment is received.

Release of Liability

By participating in our programs, clients acknowledge and accept that physical exercise carries inherent risks. Active Life Fitness and its trainers are not responsible for any injuries, health issues, or damages arising from participation. Clients agree to release Active Life Fitness from all liability related to injury, illness, or any other health-related issues.

Cancellation and Refund Policy

In-Person Training: Cancellations must be made at least 72 hours in advance. Missed appointments are non-refundable unless rescheduled with adequate notice. If an unavoidable emergency arises, we may reschedule at our discretion without additional charges.
Online Coaching: Subscription payments are non-refundable after access to digital resources has been granted. Cancellations for upcoming subscription periods can be made without penalty.
Refunds: Refunds for in-person packages may be granted on a prorated basis if the program is canceled in advance (72 hours before the start of the services). For more information click here

Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. Any information collected during registration and throughout the program is confidential and used solely to improve your coaching experience. We do not share client data with third parties without explicit consent, except as required by law. For more information click here

Termination

Active Life Fitness reserves the right to terminate a client’s program in cases of non-compliance with these Terms, inappropriate behavior, non-payment, or actions that compromise safety. In the event of termination, prorated refunds may be granted based on the remaining balance of the program.

Limitation of Liability

Active Life Fitness and its trainers are not liable for indirect, incidental, or consequential damages resulting from the use of our services, including lost data or missed fitness or health goals.

Amendments

These Terms of Service may be updated periodically. Clients will be informed of any changes, and continued use of our services constitutes acceptance of the revised terms.

Contact Us

For any questions about these Terms of Service or our services, please reach out to us at justin.preda@activelifefitness.ca

Terms of Service